RESULTS IMOBILIARIA E NEGOCIOS LTDA

Privacy Policy

Livinn, operated by RESULTS IMOBILIÁRIA E NEGÓCIOS LTDA, is committed to protecting the privacy, security, and confidentiality of its users’, guests’, and customers’ personal data, in accordance with the Brazilian General Data Protection Law (LGPD – Law No. 13,709/2018) and applicable data protection regulations.

This Privacy Policy explains how personal data is collected, used, stored, and protected when you access and use our website.


Collection of Personal Data

When browsing the Livinn website, contacting us, or making a reservation, we may collect personal data such as:

  • Full name
  • Identification document (ID card, driver’s license, or passport – including photo)
  • CPF (Brazilian tax ID), when applicable
  • Date of birth
  • Address
  • Phone number
  • Email address
  • Reservation-related information (dates, times, and guest details)

This information is essential for reservation processing, guest security, compliance with legal obligations, and condominium access requirements.


Use of Information

Personal data collected by Livinn is used exclusively for the following purposes:

  • Processing and managing reservations
  • Guest identification and security
  • Communication related to the stay, including check-in, check-out, and operational information
  • Sending service updates, news, and promotional offers related to Livinn’s services
  • Compliance with legal and regulatory obligations
  • Registration with condominium access control systems
  • Improving Livinn’s services, website content, and user experience

Personal data is not sold, traded, or shared with third parties, except when required by law, regulatory authorities, or condominium management.

The data subject may opt out of receiving promotional communications at any time, through the unsubscribe options indicated in the messages or by contacting Livinn through its official communication channels.


Cookies and Browsing Data

Livinn uses cookies and browsing data (browser session information) to enhance user experience, analyze website traffic, and improve content and functionality.

All data collection occurs in an automated manner, without human interference, and is handled with strict confidentiality.

Users may configure their browser to block cookies; however, some website features may not function properly as a result.


Data Security

Livinn adopts appropriate technical and administrative security measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

Users are strongly advised not to share passwords or access credentials with third parties, including friends or family members.


Data Storage

Personal data is stored only for as long as necessary to fulfill the purposes for which it was collected, in compliance with applicable legal and regulatory requirements.


Data Subject Rights

Data subjects may, at any time, request:

  • Confirmation of data processing
  • Access to their personal data
  • Correction of inaccurate or outdated data
  • Deletion of personal data, when legally applicable
  • Information about data usage and sharing

Requests may be submitted through Livinn’s official communication channels.


Changes to This Privacy Policy

Livinn reserves the right to update this Privacy Policy at any time.

Any changes will be properly disclosed on this page, including the date of the latest update.